Telemedicine Visits – Eastway Medical Clinic and Urgent Care

Eastway Medical Clinic & Urgent Care offers telemedicine/virtual visits for established and new patients in Charlotte, NC. For more information, please call us or request an appointment online.

Requirements. You Need:

  • A computer or a device with a camera/microphone.
  • A good internet connection.

How Does It Work?

  • Our doctors will use audio/video conferencing to assess and treat your medical conditions.
  • If he/she deems it necessary for you to receive a face-to-face evaluation during your Telemedicine visit, you may be asked to come in to Eastway Medical Clinic and Urgent Care or to go to the emergency department.

Telemedicine/Virtual Visits for Your Primary Care & Urgent Care Needs

Concerns APPROPRIATE for Telemedicine/Virtual Visit:

  • Upper Respiratory Tract infection
  • Scabies exposure
  • Sinus infections or sinus pain
  • Minor skin injury
  • Sunburn
  • Nausea
  • Conjunctivitis
  • Skin Infections
  • Sinusitis
  • Sore throat
  • Bladder Infections/Urinary Tract Infection
  • Minor Injuries
  • Prescription Refills
  • Arthritic pain
  • Acne
  • Acid Reflux/Heartburn
  • Seasonal Allergy Symptoms
  • Insect Bites
  • Bronchitis
  • Cold/cough/runny nose
  • Flu exposure requesting Tamiflu (no symptoms)
  • Minor Constipation or diarrhea
  • Laryngitis
  • Medication refills (for medications already prescribed for you by Eastway Medical Clinic Providers)
  • Pink eye/Conjunctivitis
  • Poison Ivy/Oak
  • Rash (non-genital, without fever)
  • Request for laboratory testing (thyroid screening, diabetes screening, cholesterol screening)

Concerns NOT APPROPRIATE for Telemedicine/Virtual Visit:

  • Chest pain or palpitations
  • Dizziness, fatigue or weakness
  • Fainting or loss of consciousness
  • Head Injury
  • Motor vehicle collisions, Spine or Major Extremity trauma
  • Psychosis
  • Thoughts of harming self or others
  • Severe illness with fever
  • Abdominal pain
  • Severe Back Pain
  • Bleeding
  • Shortness of breath


  • Insured: Telemedicine/ Virtual Visits is covered by most insurance companies including Medicaid/Medicare.
  • Uninsured/Self pay: Initial Visit-$75; Follow-up Visit-$50


Existing Patients

  • Click Here to request an appointment
  • You may be required to update your insurance information
  • Our office staff will review your request and get back to you.

New Patients

  • Click Here to request appointment
  • Click Here to fill out the New Patient Form
  • If Uninsured/Self-pay, follow the link below to make payment:
  • If Insured, have your insurance information ready
  • Our office staff will review your request and get back to you
  • For Questions or Concerns, call 704-256 8109. We Serve Patients From Charlotte NC, Harrisburg NC, Concord NC, Mint Hill NC, Matthews NC, Belmont NC, Pineville NC, Kannapolis NC, Monroe NC, and Mt Holly NC.