Telemedicine Visits – Eastway Medical Clinic and Urgent Care

Eastway Medical Clinic & Urgent Care offers telemedicine/virtual visits for established and new patients in Charlotte, NC. For more information, please call us or request an appointment online.

Table of Contents:

Requirements You Need
How Does It Work?
Telemedicine/Virtual Visits for Your Primary Care & Urgent Care Needs

Requirements You Need:

– A computer or a device with a camera/microphone.
– A good internet connection.

How Does It Work?

– Our doctors will use audio/video conferencing to assess and treat your medical conditions.
– If he/she deems it necessary for you to receive a face-to-face evaluation during your Telemedicine visit, you may be asked to come in to Eastway Medical Clinic and Urgent Care or to go to the emergency department.

Telemedicine/Virtual Visits for Your Primary Care & Urgent Care Needs

Concerns APPROPRIATE for Telemedicine/Virtual Visit:

– Upper Respiratory Tract infection
– Scabies exposure
– Sinus infections or sinus pain
– Minor skin injury
– Sunburn
– Nausea
– Conjunctivitis
– Skin Infections
– Sinusitis
– Sore throat
– Bladder Infections/Urinary Tract Infection
– Minor Injuries
– Prescription Refills
– Arthritic pain
– Acne
– Acid Reflux/Heartburn
– Seasonal Allergy Symptoms
– Insect Bites
– Bronchitis
– Cold/cough/runny nose
– Flu exposure requesting Tamiflu (no symptoms)
– Minor Constipation or diarrhea
– Laryngitis
– Medication refills (for medications already prescribed for you by Eastway Medical Clinic Providers)
– Pink eye/Conjunctivitis
– Poison Ivy/Oak
– Rash (non-genital, without fever)
– Request for laboratory testing (thyroid screening, diabetes screening, cholesterol screening)

Concerns NOT APPROPRIATE for Telemedicine/Virtual Visit:

– Chest pain or palpitations
– Dizziness, fatigue or weakness
– Fainting or loss of consciousness
– Head Injury
– Motor vehicle collisions, Spine or Major Extremity trauma
– Psychosis
– Thoughts of harming self or others
– Severe illness with fever
– Abdominal pain
– Severe Back Pain
– Bleeding
– Shortness of breath


– Insured: Telemedicine/ Virtual Visits is covered by most insurance companies including Medicaid/Medicare.
– Uninsured/Self pay: Initial Visit-$75; Follow-up Visit-$50


Existing Patients

– Click Here to request an appointment
– You may be required to update your insurance information
– Our office staff will review your request and get back to you.

New Patients

– Click Here to request appointment
– Click Here to fill out the New Patient Form
– If Uninsured/Self-pay, follow the link below to make payment:
– If Insured, have your insurance information ready
– Our office staff will review your request and get back to you
For Questions or Concerns, call 704-256 8109. We Serve Patients From Charlotte NC, Harrisburg NC, Concord NC, Mint Hill NC, Matthews NC, Belmont NC, Pineville NC, Kannapolis NC, Monroe NC, and Mt Holly NC.